Effective Date: 18.11.2024
Welcome to Art Aluminium. These Terms and Conditions outline the rules and regulations for the use of our website, products, and services. By accessing or using our website (Artaluminium.com), you agree to be bound by these Terms and Conditions.
Please read these Terms carefully before making any purchase or using our services. If you do not agree to these terms, you may not access or use our website or services.
1. Company Information
Art Aluminium specializes in the production and distribution of high-quality aluminum profiles from Kosovo to customers worldwide.
2. Scope of Services
We offer the following services:
- Production of customized aluminum profiles for various applications.
- Global distribution and shipping of aluminum profiles.
- Support and consultation for aluminum profile usage in projects.
3. User Responsibilities
By using our website or services, you agree to:
- Provide accurate and complete information when submitting inquiries or placing orders.
- Refrain from any unlawful use of our website or services.
- Adhere to any applicable import/export laws or restrictions for your country.
4. Orders and Payments
- Order Confirmation: All orders are subject to acceptance and availability. We reserve the right to decline orders that do not meet our criteria or are prohibited by law.
- Pricing: Prices are subject to change without prior notice. The final price will be confirmed at the time of order placement.
- Payment Terms: Payments must be made in accordance with the agreed terms. We accept [list accepted payment methods]. Late payments may incur penalties or delay order processing.
5. Shipping and Delivery
- Global Shipping: We ship aluminum profiles worldwide. Shipping costs and estimated delivery times will be communicated during the order process.
- Customs and Duties: Customers are responsible for all applicable customs duties, taxes, or fees in their respective countries.
- Risk of Loss: Risk of loss or damage to products passes to the customer upon delivery to the carrier.
6. Product Quality and Warranty
- We ensure all aluminum profiles meet industry standards and specifications provided by the customer.
- Any claims for defective or damaged products must be reported within [insert timeframe, e.g., 14 days] of receiving the order.
7. Returns and Refunds
- Eligibility: Returns are only accepted for defective or incorrect products. Custom-made orders cannot be returned unless there is a manufacturing defect.
- Process: Contact us at info@artaluminium.com to initiate a return. Returned items must be in their original condition and packaging.
- Refunds: Refunds will be processed after inspecting the returned product and confirming eligibility.
8. Intellectual Property
All content on this website, including text, images, designs, and logos, is the property of Art Aluminium and protected by copyright laws. Unauthorized reproduction, distribution, or use of this material is prohibited.
9. Limitation of Liability
To the maximum extent permitted by law, Art Aluminium is not liable for:
- Indirect or consequential damages arising from the use of our products or website.
- Delays or failures caused by events beyond our control (e.g., natural disasters, customs delays, transportation issues).
10. Force Majeure
Art Aluminium is not responsible for delays or failure to fulfill obligations caused by events beyond our reasonable control, including but not limited to natural disasters, labor strikes, or government restrictions.
11. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Kosovo. Any disputes arising under these terms shall be resolved in the courts of Kosovo.
12. Amendments
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and the updated date will be noted above. Your continued use of our website or services constitutes acceptance of the modified terms.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Art Aluminium
[Insert Company Address]
Info@artaluminium.com
[Insert Phone Number]